Managing Bulk Transfers

Bulk Transfer List 

After uploading a transfer template file - link to bulk transfers doc,  it will appear in the Bulk Transfer List. 


In the Bulk Transfer List, files are displayed in descending order by date of upload, with the option to view more details by clicking on a file.


You can search files by selecting any of the following filters:  Date Range, Status, and Transaction Type. Click on the red funnel button to see your results.


All files within the Bulk Transfer List will show one of these statuses:


  • Checker Rejected – Rejected by Checker.

  • Failed – Failed to upload successfully.

  • Maker Rejected – The file was rejected by the Maker.

  • Pending Approval – Pending Checker approval.

  • Processed – The transfers have been processed.

  • Processing – The transfers are being prepared for sending.

  • Uploading – The file is being uploaded.

  • Uploaded – The file has been uploaded successfully. 

Bulk Transfer File Details

Select a file to display all transfer details. Here, you can delete individual transfers and choose to process or reject the file.


The file details provide information on the currencies, the total amount to be debited from each currency, and the available balance in the currency wallet before the bulk transfer is processed.


If any errors are present, a file cannot be processed. Transfers marked in red indicate an error and the information icon next to the Currency field will display the reason for the error.


To resolve the error, either delete the individual transfer by selecting delete (X) or select Download to edit the details and re-upload the updated file. If the file has no errors, it can be successfully processed. 

Processing a Bulk Transfer File 

Once a file is processed by a maker, it will be visible in the Maker request for the checker to review and either reject or approve. If approved, the status will update to Processing and the funds will be debited from the Standard Wallet.

Once the status updates to Processed, you can review the status of each transfer within the file details. It will display the details of all transfers that are completed, processed and rejected against the currency.


Completed transfers will appear in the Transaction History report as a debit whilst rejected payments are credited back to the Standard Wallet. 

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