Proof of Identity and Proof of Address
As part of your onboarding, we will request Proof of Identity (PoI) and Proof of Address (PoA) documents.
During the Documentation stage of the application form, any Associates will be asked to provide Proof of Identity (PoI) and Proof of Address (PoA) documents. Nominated Director(s) will receive an email containing a link to complete biometrics and upload their PoI and PoA.
Proof of Identity
When providing a PoI document please ensure:
- The ID is valid and government issued.
- The ID picture is clear, in colour, with all four corners visible.
- The picture is free from any reflections, watermarks, or obstructions.
- The picture is taken in a well-lit area.
Below are example images of acceptable PoI’s.
Passport
Please provide a valid Passport with the identification and signature page visible.

National ID
Please provide an image of the front and back of the ID.

Driver's Licence
Please provide an image of the front and back.

Proof of Address (PoA)
Proof of Address (POA) documents will need to be provided in an image format, we cannot accept electronic or photocopy versions.
Below are example images of acceptable PoA's
Driver’s License
Please provide an image of the front and back. (A Driver’s Licence cannot be used as both the POI and POA).

Utility Bill
Please provide a gas, water or electricity bill issued within the last 6 months, showing your name, address, and full statement.

Bank Statement
Must be issued within the last 6 months and display transaction history from a regulated institution with a banking license. Ensure your name and address are clearly visible.
